Pricing | Mention
Enterprise-Grade Social Intelligence for Your Business
Complete media monitoring solution with advanced social listening, sentiment analysis, and competitive intelligence. Tailored to your organization's specific monitoring needs and scale.
Key Features
| ## Social Media & Review Monitoring | Company Plan $ Per month Per month, billed yearly Request a demo |
Social Media & Review Monitoring
| ### Sources you can monitor | ||||
| Real-time mention tracking across social platforms Facebook, Instagram, Twitter/X, Reddit, TikTok, Pinterest, YouTube, and more |
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| Comprehensive web monitoring news, blogs, forums |
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| Review monitoring 75+ review sites including Google, Facebook, Trustpilot, Amazon, and Glassdoor and more |
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| Advanced Boolean search capabilities | ||||
| Historical data access Not included in this plan — available as a paid add-on. |
Analytics & Insights
| Sentiment analysis and trend identification | ||||
| Competitor benchmarking and analysis | ||||
| Custom reporting and dashboards | ||||
| Share of voice | ||||
| Influence scoring and audience insights |
Collaboration
| Team collaboration tools mention assignment, shared access to alerts, and team member roles |
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| Multi-user access controls | ||||
| White-label reporting options | ||||
| API access for custom integrations Not included in this plan — available as a paid add-on. |
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| Integrations Slack, Zapier, and other tools |
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| Alerts and notifications |
Support & Services
| Dedicated Account Manager | ||||
| Custom onboarding and training | ||||
| Priority technical support |
Frequently asked questions
What is Boolean Search?
Boolean Search enables you to enhance the quality of your results and to monitor more precisely the topics that matter to you. While an alert is a simple keyword search, a Boolean alert makes use of operators like "AND", "NOT" and "OR". Say breakfast is your alert, you can have "breakfast NOT egg" as your Boolean alert to pin down your results. Only our Advanced Alert has the ability to build custom Boolean Queries, using up to 2,000 characters. Our Standard Alert offers a simplified but limited version of Boolean Search with the help of a query builder.
What’s the difference between alerts and mentions?
An alert is a keyword or set of keywords that Mention will crawl the web and social media for. A mention is a result that it finds. For example, if your alert is your company name, your mentions would be the places talking about it.
How do I know when there are new mentions?
Easy. You will get notifications sent by email or desktop push notifications. You can adjust your notification settings in your account.
Can I use Mention on my own website?
Of course! We provide an API for that. You can have a look at our detailed documentation at API Documentation.
Do you offer discounts for NGOs?
Yes! We offer discounts for non-profit organisations. Please contact us if interested.
Why can't I access the "Publish" and "Respond" features in Mention anymore?
As part of our ongoing efforts to streamline our services and focus on delivering the best user experience, we have decided to progressively deprecate the "Publish" and "Respond" features in Mention. This decision allows us to redirect our resources and focus towards enhancing our core offerings and integrating more closely with Agorapulse, which is now our official solution for publishing and responding needs.
What should I use instead of Mention for publishing and responding?
We recommend using Agorapulse for all your publishing and responding requirements. Agorapulse is designed to provide a comprehensive suite of tools that are perfect for managing social media effectively.